Security is a 24/7 effort

At Northfield Savings Bank, we have stringent privacy policy, encryption, and password protection programs to protect your personal information and financial assets. You also play an important role in protecting yourself against identity theft and other types of fraud.

Here are some tips and resources that can help.

The Vermont Department of Labor Covid-19 Benefits and Compensation Phishing Scam

Vermonters have reported receiving an email or text message claiming to be from the Vermont Department of Labor, promising to pay “COVID-19 Benefits and Compensation” to eligible workers. A large sum of money is promised to be paid pending ID Verification. 

This is a phishing scam that attempts to steal your personal information and your money.
If you receive one of these notices, do not click on any links or attachments. Do not respond and do not send money.  Move this and all scam emails to your junk folder. Block text messages from this number.  

Call the Vermont Attorney General's Office at 800-649-2424 if you have responded to this scam or if you need help determining if you have been a victim of a scam.

Learn more about the scam and report it to the Vermont Department of Labor: 

If you gave out your personal information, please contact us at 800-672-2274.



Scammers take advantage of the fear and uncertainty that come with unprecedented times like the COVID-19 Pandemic. To protect your personal and financial information:

  • Understand that some people may take advantage of COVID-19 by using fraudulent websites, phone calls, emails, and text messages claiming to offer “help” but may be trying to trick people into providing Social Security numbers, bank account numbers, and other valuable details.
  • Be cautious of “Coronavirus Tracking Apps” that claim to be tracking the latest news and cases of COVID-19. These could be malicious and hold your phone ransom or steal your data.
  • Do not give your bank or credit card numbers or other personal information over the phone unless you initiated the conversation with the other party and you know that it is a reputable organization.
  • Be cautious of online solicitations.
  • Be on guard against imposters who contact you claiming to be government employees or volunteers and who ask for personal financial information or money.
  • Reject offers to cash a check for someone in exchange for a fee, even if the bank makes the funds available to you right away, as it may later turn out that the check was fraudulent.

Learn more about how scammers try to profit during tough times.


Protect Your Identity

Identity theft continues to be one of the fastest growing crimes in the United States, and has been ranked as one of the top consumer concerns for several years.

To help prevent identity theft, please review these educational resources:

If you suspect you have been a victim of identity theft, these tools may help you:


Fraud Prevention

Use the checklist below to determine if you may be vulnerable to fraud. If you answer "yes" to any of the questions, consider investigating further:

  • Do you question whether an online transaction may be fraudulent?
  • Is someone trying to give you money you weren't expecting?
  • Do you wonder if your currency is real or counterfeit?
  • Have you been asked to cash a check and wire funds back to the sender?
  • Are you ever concerned about current fraud issues?

Click on the links below to learn about these issues and more:


Top 10 FDIC Resources

Consumers of all ages are increasingly turning to the Internet for help with managing their finances, but knowing where to go online for reliable, practical money tips can be challenging. That's why the Federal Deposit Insurance Corporation (FDIC) has compiled a "Top 10 List of FDIC Online Resources” for consumers on subjects ranging from deposit insurance to shopping for a bank account and avoiding financial fraud.

  1. "EDIE," the FDIC's Electronic Deposit Insurance Estimator
    An online calculator that assists consumers and businesses in determining their deposit insurance coverage for each FDIC-insured bank where they have deposit accounts. EDIE also provides a printable report showing whether those deposits are fully protected or if some exceed the federal limits.
  2. FDIC Consumer News
    The FDIC's quarterly publication for consumers offers information and tips on credit cards, bank accounts, loans, scams, money management, and much more. Consumers can also listen to articles anywhere, anytime online or by downloading to an MP3 player.
    Topics include:
    • New Realities, New Directions for Credit Cardholders: 8 Ways to Avoid Pitfalls
    • Bank Accounts Are Changing: What You Need To Know
    • Can You Spot A Scam?
    • You Can Organize and Simplify Your Financial Life: A How-to Guide
  3. Bank Find
    An online directory that consumers can use to locate an FDIC-insured institution bank, learn what happened to a bank that changed names or no longer exists, and more.
  4. FDIC Information and Support Center
    An easy-to-use form to submit a question to the FDIC or a complaint regarding a financial institution. Of course, consumers with questions or concerns can also call the FDIC toll-free at 1-877-ASK-FDIC, which is 1-877-275-3342.
  5. Consumer Assistance Topics
    Useful information to help consumers make informed decisions about their money and to protect against financial frauds and scams.
  6. Small Business Web Page
    Useful information for small businesses, especially regarding access to loans, plus an online form to ask the FDIC a question or register a concern.
  7. The FDIC YouTube Channel
    Videos on topics such as deposit insurance and Internet fraud and messages from FDIC Chairman Bair.
  8. Money Smart – A Financial Education Program
    A financial education curriculum concentrating on the development of consumers' financial skills and positive banking relationships.
  9. Foreclosure Prevention Toolkit
    A web page that provides easy access to helpful information for homeowners on avoiding foreclosure and foreclosure "rescue" scams.
  10. E-mail updates
    Sign up to receive e-mail notices of each new issue of FDIC Consumer News, Consumer Alerts, and other announcements and publications from the FDIC. You can also follow the FDIC on Twitter and Facebook.

Online Cash Management Best Practices

Implementing not only one, but a series of protective layers on your systems is crucial in protecting your business's data. Read our Online Cash Management Best Practices and learn the steps you can take towards bettering your system security.

Privacy Notice

Contact our Customer Service team if you ever have any questions or concerns about your accounts at Northfield Savings Bank.

WARNING: Unauthorized tampering with the Northfield Savings Bank website is subject to criminal prosecution and penalties.