Why am I prompted to log out of my online account?

To help ensure your security, a warning message will pop up when use of the electronic banking system has exceeded the time limit. You will be automatically logged off, so please save your work. This is to protect your information should you unexpectedly get called away from your device and have not logged off.

Mobile and Tablet App

I can't see my menu options when I log into the Northfield Savings Bank Mobile app using my phone or tablet.

On a tablet or a smartphone, the Menu options do not always appear. Tap the Menu button or swipe from the left edge of the screen.

I can't see my quick action options when I log into the app using my phone or tablet.

On a tablet or a smartphone, the sidebar options do not always appear. Tap the Menu button.

Bill Pay

Where do I go to see history, a confirmation number, delete payments, etc.?

• Go to Bill Pay
• Click or tap "Options"
• Click or tap "Visit Bill Pay Site." A demo is also available from the Bill Pay Site.