Why am I being asked to use a Secure Access Code when I log in to my online account?

A Secure Access Code is a one-time code sent to your phone, email, or as a text message. It is your temporary password. There are several reasons you may be asked to sign in with a Secure Access Code.

• You have never logged into your online accounts.
• You are using a new browser.
• This is the first time you are using this computer, tablet, or phone.
• You have used this computer, tablet, or phone in the past but did not register the device.
• You are performing a transfer to or from a non-NSB account (Bank-2-Bank Transfer).
• You are required to register your browser every six months.