If this is your first login to NSB online or mobile banking:
- Enter your Login ID
- Please contact us if you have forgotten your Login ID.
- Enter your Password
- Since this is the first time you have logged in, you will be sent a secure access code (temporary password).
- You will be asked how you wish to receive your Secure Access Code.
- You may receive your secure access code by phone or text message.
- Once you receive your secure access code, it will be valid for 15 minutes.
- Enter your secure access code.
- You will be asked if you wish to register your device (computer, tablet or phone).
- If this is a private computer and you will be using it for your online banking, you should register your device.
- If this is a public computer – do not register the device. (If you register a public computer by mistake, call us and we will reset your devices, requiring a secure access code upon next login.)
- Enter the password you wish to use. Re-enter your new password.
- Update your profile by selecting Submit Profile (This information will not update your information at the bank. Please contact us if your information has changed.)
- Read the Agreement and select Accept.
If you have logged into the online or mobile banking site before:
- Enter your Login ID.
- Enter your password.
- You may or may not be asked to receive a secure access code. See "Why am I being asked to use a Secure Access Code?"
I have tried several times to login and cannot login:
You may be locked out. You will be locked out after three failed log in attempts. Please contact NSB at 800-672-2274.
I can’t log in using my phone or tablet. It gets stuck loading:
- If this is your first log in, please log in using our website www.nsbvt.com. The NSB agreement size may be too large for the app.
- If you are still experiencing login issues try logging in from a desktop computer.