COVID-19 Update

Updated: March 20, 5:00 PM

Branch Lobby Service

As of Thursday, March 19, Northfield Savings Bank will be closing branch lobby service until further notice.

We have extended drive-up hours from 8:00 a.m. – 5:30 p.m. Monday – Friday.

Customers may call their NSB branch to discuss an appointment to visit the branch for safe deposit box access or other services that only a branch can provide.  

Our Call Center 800-NSB-CASH is open 8:00 a.m. – 5:30 p.m. Monday – Friday, and 9:00 a.m. – Noon on Saturday.

 

Northfield Savings Bank has an important role to play in responding to the pandemic.

We came into this year stronger than ever as Vermont's largest independent bank. We have the resources to weather difficult times with you and for you. We will continue to operate through thick and thin, as we have for 153 years of American and Vermont history.  

In response to the emerging pandemic crisis, our objectives:

1. Keep you, our employees, and our company defended against community spread of infection
2. Allow you access to banking services through all methods, including our branches

Thank you for your cooperation and understanding. NSB is a well-capitalized 153 year-old Vermont mutual financial institution backed by the Federal Deposit Insurance Corporation. Your money is safe and secure here. We value your trust and will be resolute in working with our community throughout this crisis.

 

Please consider these additional ways to access your banking at NSB:

 

 

 

Protect Against Potential Scams

Scammers take advantage of the fear and uncertainty that come with unprecedented times like the COVID-19 Pandemic. To protect your personal and financial information:

• Understand that some people may take advantage of COVID-19 by using fraudulent websites, phone calls, emails, and text messages claiming to offer “help” but may be trying to trick people into providing Social Security numbers, bank account numbers, and other valuable details. 

 

• Be cautious of “Coronavirus Tracking Apps” that claim to be tracking the latest news and cases of COVID-19. These could be malicious and hold your phone ransom or steal your data.

 

• Do not give your bank or credit card numbers or other personal information over the phone unless you initiated the conversation with the other party and you know that it is a reputable organization.

 

• Be cautious of online solicitations.

 

• Be on guard against imposters who contact you claiming to be government employees or volunteers and who ask for personal financial information or money.

 

• Reject offers to cash a check for someone in exchange for a fee, even if the bank makes the funds available to you right away, as it may later turn out that the check was fraudulent.

Learn more about how scammers try to profit during tough times.

 

Your Deposits are Safe

Northfield Savings Bank is insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000 per depositor. An FDIC-insured account is the safest place for consumers to keep their money.

Learn more about deposit insurance.

Read FAQs for bank customers affected by COVID-19. 

 

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