Updated: May 18, 8:00 AM
Ways to access your banking at NSB
We want to assure you that NSB will continue to be here to offer a full range of banking services while keeping our community safe. Anything you need to do, we will try to make it happen as long as it can be done within staff, customer, and public safety responsibilities we all must observe.
BRANCH LOBBY SERVICE
Northfield Savings Bank branch lobby service is available by appointment. If your need is best served inside a branch, you may request an appointment. Customer visits are subject to health screening questions.
MONDAY – FRIDAY 8:00 – 5:30 P.M. 1
AVAILABLE 24/7 2
M – F 8:00 – 5:30 P.M., SAT. 9:00 – 12:00 P.M.
Federal business relief programs
PAYCHECK PROTECTION PROGRAM (PPP)
Northfield Savings Bank is receiving and processing applications for the Paycheck Protection Program for NSB customers and Vermont-based businesses. We will respond to all applications. Please click below and follow the steps.
ECONOMIC INJURY DISASTER LOANS (EIDL)
Economic Injury Disaster Loans (EIDL) are available through the SBA. Obtaining relief via EIDL will not decrease a borrower’s PPP eligibility, provided the loan proceeds are not used for the same purpose.
We're on the job and ready to serve
- Our Commercial Banking Officers are ready and able to work with customers to provide relief to those under pressure currently through working capital lines of credit and other payment accommodations.
- We are simplifying our processes to ensure customers have the tools necessary to manage cash flow efficiently, and we can increase mobile deposit limits should you have a need.
- We encourage our customers to use online banking services that enable remote access and support social distancing during this extraordinary time.
Please contact your Commercial Banking Officer directly for assistance with any of the above items.
COMMUNITY BANKING, MORTGAGES & PERSONAL LOANS
- We are waiving out-of-network ATM fees for NSB cardholders.
- We can increase daily limits for ATM withdrawals and mobile deposits.
- We are allowing for penalty-free3 early withdrawals on CD’s.
- We are ready and able to work with you to provide financial relief by offering various payment accommodations for mortgages and personal loans.
Should you have a need for any of these items and would like to make a request, please contact our NSB Call Center at 1-800-NSB-CASH.
PROTECT AGAINST POTENTIAL SCAMS
YOUR DEPOSITS ARE SAFE
For health updates on COVID-19, please visit these resources:
1 Drive-up unavailable at 160 College Street in Burlington and 2 North Main Street in Randolph.
2 ATM at 160 College Street in Burlington available 6:00 a.m. to 9:00 p.m.
3 Withdrawals made within 6 days of initial deposit or within 6 days of a withdrawal remain subject to penalty, per federal regulation.